Digital Signs

Support and maintenance

We offer a wide selection of support and maintenance services which help your business to make the best of your investment.

All our programs are delivered by consultants and staff in tune with our solutions and technologies.

As part of our service, you will be provided with access to Digital Signs' extranet tools and reports that allow you to monitor development and measure performance.

Key benefits and practices:

• Well-defined and comprehensive service level agreements.
• Management by facts using captured performance data.
• 24/7 support (depending on contract).
• Continuous service improvements including response times and costs.
• Customer satisfaction survey.
• Regular software updates and upgrades.
• Quality management, including standardisation, training and end-user tools.